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This article will act as a reference guide for connecting your computer to PTS VPN. VPN privileges need to be approved by your supervisor and requested via an email to help.desk@ptsem.edu


Adding VPN Connection to Windows 10

Navigate to Settings → Network & Internet

Choose VPN from left side menu

Click "+" to Add a VPN Connection

VPN Provider → Windows (built-in)

Connection name → PTS VPN

Server name or address → vpn.ptsem.edu

VPN Type → Point to Point Tunneling Protocol (PPTP)

Type of sign-in info → Username and password

Username → pts-eden\firstname.lastname

Password → users PTS password


Adding VPN Connection to macOS

Navigate to System Preferences

Choose Network from available options

Click "+" in lower left corner

Interface → VPN

VPN Type → L2TP over ISPec

Service Name → PTS VPN

Configuration → Default

Server Address → vpn.ptsem.edu

Account Name → pts-eden\firstname.lastname

Click Authentication Settings

User Authentication → users PTS password

Machine Authentication (Shared Secret) → **you'll need to contact the Help Desk (help.desk@ptsem.edu) for this information

Click OK

Click Advanced

Under Options → click the check box for "Send all traffic over VPN connection" - - this step must be completed otherwise you'll receive a false positive for the connection

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