This document will inform you how to manage/set up your Cisco office phone.
Phone Guides
Accessing Your Voicemail from Your Office Phone
Step 1
Dial 5000 from the extension you wish to check the messages on
Step 2
After a few seconds of silence, you will be prompted to enter your pin followed by the # key
Changing Your Password
To change your voicemail password, perform the following steps:
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Your newly recorded name plays. Press # to keep it, or 1 to rerecord.
Recording Your Current Greeting
Step 1
If you are calling from your own phone, and you are asked for a PIN, enter it and press #. If you are calling from an external phone number or are calling from someone else's phone extension; If the system asks for your ID (usually your phone extension), enter it and press #. Then enter your PIN and press # again.
If the system asks for your PIN, press *. At the prompt, enter your ID (usually your phone extension) and press #. Then enter your PIN, and press # again.
Step 2
After your current or default greeting plays, press 1 to record a new greeting.
Step 23
At the tone, speak your new greeting. When finished, press #.
Step 34
Your newly recorded greeting plays. To accept this greeting and continue, press #. If you’d need to record again, press 1.
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Forwarding your office phone to an external number
Step 1
Press "Fwd All"
Step 2
Dial #1 and phone number (### ### ####)
Step 3
Test. Make a test call to your office extension.
Step 4
Reach out to the Help Desk if the test fails.
Access your voicemail from another phone
- Dial your 10-digit office phone number eg. 609 497 7700, and press star (*) when you hear your greeting.
- Enter your 4-digit extension(this is your Voicemail ID) and press pound (#).
- Enter your Voicemail PIN and press pound (#). You can also enter the ID and PIN of another voicemail box you own if needed.