This article will act as a reference guide for connecting your computer to PTS VPN. VPN privileges need to be approved by your supervisor and requested via an email to help.desk@ptsem.edu
Adding VPN Connection to Windows 10
Navigate to Settings → Network & Internet
Choose VPN from left side menu
Click "+" to Add a VPN Connection
VPN Provider → Windows (built-in)
Connection name → PTS VPN
Server name or address → vpn.ptsem.edu
VPN Type → Point to Point Tunneling Protocol (PPTP)
Type of sign-in info → Username and password
Username → pts-eden\firstname.lastname
Password → users PTS password
Adding VPN Connection to macOS
Navigate to System Preferences
Choose Network from available options
Click "+" in lower left corner
Interface → VPN
VPN Type → L2TP over ISPec
Service Name → PTS VPN
Configuration → Default
Server Address → vpn.ptsem.edu
Account Name → pts-eden\firstname.lastname
Click Authentication Settings
User Authentication → users PTS password
Machine Authentication (Shared Secret) → **you'll need to contact the Help Desk (help.desk@ptsem.edu) for this information
Click OK
Click Advanced
Under Options → click the check box for "Send all traffic over VPN connection" - - this step must be completed otherwise you'll receive a false positive for the connection